At Pallur, your privacy matters. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit or make a purchase from our website (www.pallur.com), and how you can exercise your rights regarding that information.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal data to provide and improve our services, complete your purchases, and personalize your experience.
We may collect the following information:
- Contact Information: Name, email address, phone number, shipping & billing addresses
- Payment Details: Credit card or payment information (processed securely via third-party gateways)
- Account Info: Login credentials, order history, and preferences
- Browsing Data: IP address, device type, browser type, pages viewed, time spent, referring URLs
- Marketing Preferences: Newsletter subscriptions, promotional responses, survey responses
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders
- Communicate with you about your order status and support inquiries
- Personalize your shopping experience
- Send you promotional emails (if you opt-in)
- Analyze and improve our website performance
- Prevent fraudulent transactions and ensure website security
3. Sharing Your Information
We do not sell or rent your personal data. We may share information with trusted third parties to help us operate our website and fulfill your orders:
- Payment gateways (e.g., Stripe, PayPal)
- Shipping providers (e.g., USPS, UPS, DHL)
- Analytics and marketing partners (e.g., Google Analytics, Facebook Pixel)
- IT and cloud service providers
All third parties are required to keep your data secure and only use it in accordance with our instructions.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic, and deliver relevant content and ads.
You may disable cookies in your browser settings, but doing so may affect certain features or functionality of the site.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct or update your personal data
- Request the deletion of your personal data
- Object to or restrict certain data processing
- Withdraw consent to marketing communications
To exercise these rights, please contact us at support@pallur.com.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Security Measures
We implement technical and organizational safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
All transactions are processed through secure encryption via SSL (Secure Socket Layer) technology.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect or solicit data from children. If we learn we have collected personal data from a child under 13, we will delete it immediately.
9. International Visitors
If you are accessing our website from outside the United States, be aware that your data may be transferred to and processed in the U.S., where data protection laws may differ from your jurisdiction.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be posted on this page with the “Effective Date” at the top.
11. Contact Us
If you have questions, concerns, or requests related to your privacy or this policy, please contact us at:
DANDY DOGS CONCESSIONS LLC
2305 17th St, Plano, TX 75074, United States
support@pallur.com